Vélogik has been operating bike fleet maintenance on behalf of La Poste since 2016. Our teams carry out work in 450 postal centers, roaming from our various technicenters, located all over France: in Île-de-France, Brittany, Aquitaine, Auvergne, Rhône-Alpes and Occitanie, in the North and Grand Est.
Vélogik was one of the first companies to train in electric bike maintenance and to create its own CMMS tool. Today, we manage the maintenance of 55,000 bicycles throughout France. When La Poste decided to outsource the maintenance of its bicycles. Vélogik was the natural choice.
The challenges of outsourcing the maintenance of la Poste’s bicycle fleet
To optimize the costs associated with managing its fleet of bicycles, the company has entrusted bicycle maintenance to an expert such as Vélogik. By entrusting this responsibility to specialists, La Poste aims to control its operating expenses while benefiting from the services of a professional.
Postal workers’ bicycles are under heavy pressure from overuse for a variety of tasks, with no fixed allocation. The fall in the reserve rate accentuates this pressure, leaving few bicycles available for replacement. This context calls for regular, rigorous maintenance to guarantee their reliability despite the wear and tear induced by heavy use.
Why has La Poste chosen to outsource the maintenance of its bicycle fleet?
By working with qualified service providers, La Poste ensures that its bikes are professionally maintained, minimizing downtime and improving service reliability.
Outsourcing encourages innovation and continuous improvement. Maintenance providers are often at the cutting edge of the latest technologies and practices, enabling logisticians to have a fleet available in real time. That’s why La Poste has taken a strategic gamble by choosing Vélogik for its maintenance needs.
Key figures
Vélogik to manage 25% of La Poste’s bicycles by 2024
- 26 departments covered
- 385 locations and sites in France
- 80% of consultations took place less than 2 years ago
- 4,390 La Poste bicycles are maintained by Vélogik
- 600 cargo bikes
About La Poste and the maintenance of its bicycle fleet
Business sector: Operator of postal services (mail, parcels and express), banking and insurance services, cell phone operator, provider of digital services and commerce solutions, e-commerce (marketing, logistics) and data collection and sales.
The challenges of proven processes
Vélogik differentiates itself through its operational excellence by working on three levers: team ORGANIZATION, operational PROCESSES and technological and service INNOVATION. Vélogik is committed to developing its business expertise internally, with regular exchanges between teams on best practices. By continuously monitoring its activities using digital tools. Vélogik quickly identifies areas for improvement and provides valuable data to its clients.
As a consulting firm, Vélogik supports its customers in sizing fleets, choosing bikes and optimizing usage. Finally, the company integrates all its stakeholders in an approach designed to improve its social, societal and environmental impact. This enables us to continue to make progress in our CSR approach.
A nationwide network for all types of intervention
In 2024, Vélogik won the La Poste contract for the Hérault department, as part of the Occitanie call for tenders. It’s a new stage in our development, with 140 bikes spread over 19 sites, starting in Montpellier. But our technicians already have a strong presence in Brittany.
Vélogik therefore relies on a solid national network, offering extensive coverage of the whole of France. Thanks to a network of regional partners and local teams, the company guarantees a rapid, efficient response to the maintenance and management needs of bicycle fleets.
This system ensures regular interventions tailored to the specific needs of each market, whether for consultations, repairs or customized services. In this way, Vélogik contributes to smooth, sustainable mobility in major cities and small towns alike.
Tailor-made maintenance services for companies
Vélogik knows how to adapt to the changing needs of companies, which are playing an increasing role in promoting sustainable and innovative mobility among their employees.
Vélogik supports its customers in setting up, managing and maintaining fleets, whether homogenous or multi-brand. Thanks to this tailor-made approach, Vélogik ensures optimum service continuity.
Outlook: the new challenge of end-of-life management for bicycles
Vélogik has drawn valuable lessons from its partnership with La Poste in terms of bike maintenance. But the most important challenge is to offer waste management and end-of-life solutions for bicycles. The aim is to meet the environmental challenges and specific expectations of its customers. Read our article on waste management at Vélogik.
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